課程資訊
課程名稱
商務英語溝通
Business Oral Communication 
開課學期
108-2 
授課對象
文學院  外國語文學系  
授課教師
黃恆綜 
課號
FL2191 
課程識別碼
102E25400 
班次
 
學分
3.0 
全/半年
半年 
必/選修
選修 
上課時間
星期三2,3,4(9:10~12:10) 
上課地點
外教204 
備註
本課程以英語授課。初選限外文系大二(含)以上。若有餘額,開學第一週開放全校學生加簽。
限本系所學生(含輔系、雙修生) 且 限學士班二年級以上
總人數上限:14人 
Ceiba 課程網頁
http://ceiba.ntu.edu.tw/1082FL2191_ 
課程簡介影片
 
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課程概述

Course Description
This single-semester course represents an attempt to familiarize students with the strategies that enhance oral communication effectiveness in business contexts, engage them in an array of communicative activities that aim to simulate real-life business events, and supply them with hands-on opportunities to put into practice the techniques for making compelling business presentations and handling audience questions both individually and as a team. Additionally, it purports to foster an environment favorable for the development of team building skills including communication, active listening, problem solving, feedback offering, and so forth. Moreover, it also takes as one of its key objectives to introduce students to the English expressions and sentence patterns commonly associated with the field of business to further help them achieve desired communication outcomes. 

課程目標
Course Objectives
Four objectives are established for this semester-long course. Upon completion of this course, students can expect to be able to
1. apply oral communication strategies in response to different business contexts,
2. design and deliver business presentations with confidence, clarity, and impact,
3. develop the oral skills essential for team building, and
4. identify and incorporate into their discourse the English expressions and sentence patterns closely related to the field of business. 
課程要求
Requirements
Students are expected to complete all of the assigned readings and homework assignments prior to class and fully participate in class discussions and activities. Equally important, they need to actively interact with their peers and proactively offer feedback on their peers’ presentations and performance in simulated business events to help one another identify and in turn address the areas for further improvement. 
預期每週課後學習時數
 
Office Hours
 
指定閱讀
Assigned Reading
Baade, K., Hollowway, C., Scrivener, J., & Turner, R. (2009). Business result (Advanced). Oxford: OUP. 
參考書目
References
1. Dignen, B. (2011). Communicating across cultures. Cambridge: CUP.
2. Hobbs, M., & Keddle, J. S. (2006). Commerce 1. Oxford: OUP.
3. Sweeney, S. (2004). Communicating in business (2nd ed.). Cambridge: CUP.
4. Jones, L., & Alexander, R. (2003). New international business English. Oxford: OUP.
5. Dignen, B. (2003). Communicating in business English. USA: Compass Publishing Inc.
6. Glendinning, E. H. (2007). Technology 1. Oxford: OUP.
7. Mckinnon, I. A. (2014). Essential presentation skills: Keywords, phrases, and strategies (2nd ed.). Taiwan: Cosmos Culture Ltd.
8. Powell, M. (2011). Presenting in English: How to give successful presentations. U.K.: Heinle ELT.
 
評量方式
(僅供參考)
 
No.
項目
百分比
說明
1. 
Attendance and participation 
15% 
 
2. 
Business strategy show-and-tell 
10% 
 
3. 
Resume 
5% 
 
4. 
Video resume 
10% 
 
5. 
Self intro speech 
10% 
 
6. 
Mock job talk 
10% 
 
7. 
SWOT analysis presentation 
10% 
 
8. 
Business pitch 
10% 
 
9. 
Team building report 
10% 
 
10. 
E-portfolio 
10% 
 
 
課程進度
週次
日期
單元主題
第1週
3/04  Course overview and ice breakers  
第2週
3/11  U1 Connections: Cross-cultural communication  
第3週
3/18  U2 Careers: Managing discussion  
第4週
3/25  U3 Change: Showing understanding  
第5週
4/01  U4 Risk: taking part in a teleconference  
第6週
4/08  U5 Teamwork: Dealing with conflict  
第7週
4/15  U6 Progress: Brainstorming ideas 
第8週
4/22  U8 Performance: Giving an impromptu presentation 
第9週
4/29  Mock job talks  
第10週
5/06  U9 Resources: Dealing with misunderstandings  
第11週
5/13  U10 Leadership: giving a briefing  
第12週
5/20  Self intro speeches  
第13週
5/27  Video resume evaluation 
第14週
6/03  U11 Values: Reaching agreement 
第15週
6/10  U12 Persuasion: Selling an idea  
第16週
6/17  Business pitch presentations 
第17週
6/24  Video resume development / team building meetings 
第18週
7/1  Video resume development / team building meetings